Accessibility of our offices
The Mont Sainte-Odile Intercommunal Tourist Office is committed to welcoming everyone.
Our two visitor centres are regularly reviewed to improve the accessibility of our services and premises.
Our commitments to accessibility
The Mont Sainte-Odile Intercommunal Tourist Office is committed to welcoming everyone, including people with disabilities, in the best possible conditions.
We ensure that we:
- provide a suitable welcome,
- train and raise awareness amongst our staff,
- continuously improve the accessibility of our services and communication tools.
Accessibility of our premises
Rosheim Office
Address: 94 Rue du Général de Gaulle - 67560 ROSHEIM
Telephone: 03 88 50 75 38
outdoor accessibility
The entrance to our Rosheim office is at ground level. A disabled parking space is available directly in front of the entrance.
The interior layout allows for easy movement.
We are on hand to assist you if required.
interior accessibility
The doors are wide enough to accommodate a wheelchair.
Part of the reception desk is adapted for wheelchair users.
The interior layout facilitates movement.
Public toilets are available in the immediate vicinity of the Tourist Office.
Ottrott Office
Address: 46 rue principale
Telephone: 03 88 50 75 38
outdoor accessibility
There are several parking spaces reserved for people with reduced mobility in the car park located approximately 50 metres from our premises.
The entrance to the tourist office is at ground level. However, there is a kerb just before the entrance.
We are here to assist you if needed.
interior accessibility
The interior doors are wide enough to accommodate a wheelchair.
The reception desk is not wheelchair-accessible, but the layout of the space allows staff to assist visitors away from the reception desk.
The interior layout allows for relatively easy movement.
Public toilets are available in the immediate vicinity of the Tourist Office.
Visitor Services
We provide tailored solutions to meet your needs:
Staff trained to assist visitors with disabilities
Personalised support available
Documentation available on request in accessible formats
Verbal information and rephrasing where necessary
Please do not hesitate to contact us before your visit so that we can ensure you receive the best possible welcome.
Public Accessibility Register
The Public Accessibility Register is available:
at the reception of our offices
for download below
Download the Public Accessibility Register (PDF) Coming soon
Website Accessibility
We are committed to improving the digital accessibility of our website.
RGAA: non-compliant site – audit not yet carried out.
If you have difficulty accessing any content or service, please contact us.
📧 contact@mso-tourisme.com
📞 03 88 50 75 38
